Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us for support, or otherwise communicate with us.

Account Information: Name, email address, password, phone number, and profile picture.

Transaction Information: Billing address, shipping address, payment method details (we do not store full card numbers), and purchase history.

Vendor Information: If you register as a vendor, we also collect business name, tax identification number, bank account details for payouts, and store information.

Communications: When you contact us, we collect the content of your messages and any attachments.

Automatically Collected Information: Device identifiers, IP address, browser type, operating system, referring URLs, pages visited, and timestamps. We use cookies and similar tracking technologies to collect this information.

We use the information we collect to:

- Process transactions and send related information including purchase confirmations and invoices - Create and manage your account - Send promotional communications, such as information about products, services, and events (you may opt out at any time) - Respond to comments, questions, and requests and provide customer service - Monitor and analyze trends, usage, and activities in connection with our services - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Comply with legal obligations - Personalize and improve the services and provide content or features that match user profiles or interests

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Vendors: When you purchase from a vendor on our platform, we share your name, shipping address, and order details with that vendor to fulfill your order.

Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

Legal Requirements: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Your Consent: We may share your information for any other purpose with your consent.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Essential Cookies: Required for the platform to function. They include session cookies and authentication tokens.

Analytics Cookies: Help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to allow us to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account information is retained for the duration of your account's existence and for a period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.

Transaction records are retained for a minimum of seven (7) years for tax and accounting purposes.

When you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law.

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. Access to personal data is restricted to employees and contractors who need it to perform their job functions.

However, no security system is impenetrable and we cannot guarantee the absolute security of our systems. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities within 72 hours as required by applicable law.

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct inaccurate or incomplete information about you.

Deletion: You have the right to request that we delete your personal information in certain circumstances.

Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Objection: You have the right to object to our processing of your personal information in certain circumstances.

Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@anawanta.net. We will respond to your request within 30 days.

Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside of Egypt and choose to provide information to us, please note that we transfer the information to Egypt and process it there.

Where required by applicable law, we ensure that any international transfer of personal data is subject to appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we will provide a more prominent notice, such as an email notification or an in-app alert, prior to the change becoming effective.

Your continued use of the platform after any changes to this Privacy Policy constitutes your acceptance of the new terms.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

anawanta Inc. Email: privacy@anawanta.net

For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority.